Restricted Access
Within residential apartment buildings, certain areas are designated as off-limits to residents for a variety of critical reasons. Adherence to these restrictions is paramount for maintaining safety, security, operational efficiency, and the overall well-being of all occupants. This is a general list and not all areas may be present in your building. Key Restricted Areas […]
Communal Area Safety
To ensure the safety and well-being of all residents, it is imperative that personal belongings are not left unattended in communal areas. Adherence to this policy is crucial for several key reasons: We kindly request that all residents ensure their personal possessions are kept within their designated dwellings. Regular checks will be conducted, and any […]
Fire Action Notice
In the event of a fire, you must evacuate the building immediately. This building is not designed with fire compartmentation and therefore it is essential for the safety of all occupants that everyone evacuates as soon as the fire alarm sounds. If you discover a fire: If you hear the fire alarm: Your designated Assembly […]
Fire Action Notice
In the event of a fire, it is usually safest to stay in your flat unless a fire is directly affecting you. This building has been designed with fire protection measures to contain a fire within the flat where it started. The walls, floors, and doors can resist fire and smoke for a significant period, […]
Your Property Manager: Joy Davies
Your dedicated Property Manager is Joy Davies. If you wish to report a maintenance issue, the most efficient way to do this is right here in your leaseholder portal. If you have a query relating to your service charge account, please visit our Accounts Query page. Standard operating hours are Monday – Friday, 9am-5pm, excluding […]
Shared Responsibilities
As your managing agent, we have a clear set of responsibilities that have been agreed between ourselves and your estate directors or freeholder. Our Responsibilities (Communal Grounds) As a property owner, it is vital that you also understand your responsibilities. Your lease document is essentially the ‘rulebook’ for your property. It is important that all […]
Shared Responsibilities
As your managing agent, we have a clear set of responsibilities that have been agreed between ourselves and your residential directors or freeholder. Our Responsibilities (Communal Areas) As a property owner, it is vital that you also understand your responsibilities. Your lease document is essentially the ‘rulebook’ for your property and your building. It is […]
Cardboard House Fire System Testing
It is important that the fire safety system in your building is regularly tested to ensure it is in full working order. The testing schedule for Cardboard House is as follows: Frequency: eg. Monthly Date & Time: eg. First Tuesday between between 10am-12pm You may hear the fire alarm sounding several times during testing, this […]
Are Your Contact Details Up-to-Date?
It’s really important that, as your managing agent, we hold up-to-date information about you to help us manage your building safely, legally, and effectively. Having the correct contact details means we can keep you informed about things like maintenance work, building updates, and any urgent issues. This is especially crucial in high-rise buildings, where safety […]
Owning a Leasehold Property
Owning a Leasehold Property: What You Need to Know If you’ve recently purchased or are considering purchasing a leasehold property, you may be wondering what exactly this means. Leasehold ownership is common in flats and apartments, especially in the UK, and comes with unique responsibilities, rights, and terms that differ from owning a freehold property. […]