Are Your Contact Details Up-to-Date?
It’s really important that, as your managing agent, we hold up-to-date information about you to help us manage your building safely, legally, and effectively. Having the correct contact details means we can keep you informed about things like maintenance work, building updates, and any urgent issues. This is especially crucial in high-rise buildings, where safety […]
Shared Responsibilities
As your managing agent, we have a clear set of responsibilities that have been agreed between ourselves and your estate directors or freeholder. Our Responsibilities (Communal Grounds) As a property owner, it is vital that you also understand your responsibilities. Your lease document is essentially the ‘rulebook’ for your property. It is important that all […]
Your Property Manager: Adele Berry
Your dedicated Property Manager is Adele Berry . If you wish to report a maintenance issue, the most efficient way to do this is right here in your leaseholder portal. If you have a query relating to your service charge account, please visit our Accounts Query page. Standard operating hours are Monday – Friday, 9am-5pm, […]
Noise
Please be advised that the enforcement of lease terms relating to nuisance complaints is typically the responsibility of the landlord. As the appointed Managing Agent, our primary course of action is to address a Breach of Lease concerning the right to ‘quiet enjoyment’ for all residents. It is important to note that this can be […]
Anti-Social Behaviour
We are dedicated to fostering peaceful and safe communities where all residents can live without disturbance. This commitment extends to everyone, regardless of their colour, race, religion, ethnic origin, disability, nationality, gender, or sexual orientation. In collaboration with statutory and voluntary agencies, we strive to prevent anti-social behaviour (ASB), support vulnerable residents, and take decisive […]
Your Role as Director
Being appointed as a Director of a Resident Management Company (RMC) or a Right to Manage (RTM) Company can feel like a significant undertaking, but with a clear understanding of your duties, you can confidently navigate the role. Your responsibilities fall into two main categories: those to the company members and those to the development […]
The Economic Crime and Corporate Transparency Act
Are You Read for the New Economic Crime Act?A Critical Update for RMC & RTM Directors The UK’s residential property landscape is undergoing a significant shake-up, and it’s not just about rising service charges or maintenance issues. The spotlight has also turned to corporate transparency and a new legal framework designed to combat economic crime. […]
Belvedere Court Handover
We have recently taken over the management of your development. Look out for updates during the coming weeks as we obtain handover information. Your financial data will also form part of the handover. Your financial account will be updated as soon as we receive this information. Please do not hesitate to contact us if you […]
Commonhold Reform: What the Draft Bill Means in Practice
In November 2025, we explored the growing momentum behind commonhold and why it had firmly returned to the Government’s agenda (access that blog post here). Since then, the Draft Commonhold and Leasehold Reform Bill has been presented to Parliament, setting out in considerable detail how a reformed commonhold system – alongside major leasehold reform – […]
Fire Action Notice
In the event of a fire, you must evacuate the building immediately. This building is not designed with fire compartmentation and therefore it is essential for the safety of all occupants that everyone evacuates as soon as the fire alarm sounds. If you discover a fire: If you hear the fire alarm: Your designated Assembly […]