Your Property Manager: Joy Davies

Your dedicated Property Manager is Joy Davies. If you wish to report a maintenance issue, the most efficient way to do this is right here in your leaseholder portal. If you have a query relating to your service charge account, please visit our Accounts Query page. Standard operating hours are Monday – Friday, 9am-5pm, excluding […]
Shared Responsibilities

As your managing agent, we have a clear set of responsibilities that have been agreed between ourselves and your estate directors or freeholder. Our Responsibilities (Communal Grounds) As a property owner, it is vital that you also understand your responsibilities. Your lease document is essentially the ‘rulebook’ for your property. It is important that all […]
Shared Responsibilities

As your managing agent, we have a clear set of responsibilities that have been agreed between ourselves and your residential directors or freeholder. Our Responsibilities (Communal Areas) As a property owner, it is vital that you also understand your responsibilities. Your lease document is essentially the ‘rulebook’ for your property and your building. It is […]
Cardboard House Fire System Testing

It is important that the fire safety system in your building is regularly tested to ensure it is in full working order. The testing schedule for Cardboard House is as follows: Frequency: eg. Monthly Date & Time: eg. First Tuesday between between 10am-12pm You may hear the fire alarm sounding several times during testing, this […]
Are Your Contact Details Up-to-Date?

It’s really important that, as your managing agent, we hold up-to-date information about you to help us manage your building safely, legally, and effectively. Having the correct contact details means we can keep you informed about things like maintenance work, building updates, and any urgent issues. This is especially crucial in high-rise buildings, where safety […]
We Are Levels Property Management

We are delighted to introduce you to Levels Property Management. Our primary goal is to provide exceptional service to property owners within our managed portfolio. Our key responsibilities include: We are pleased to be managing your development – should you have any questions, please do not hesitate to contact us.
Owning a Leasehold Property

Owning a Leasehold Property: What You Need to Know If you’ve recently purchased or are considering purchasing a leasehold property, you may be wondering what exactly this means. Leasehold ownership is common in flats and apartments, especially in the UK, and comes with unique responsibilities, rights, and terms that differ from owning a freehold property. […]
Simplify Your Bills

Helping You Save Time & Money – Partnering with Utility Warehouse Hi, I’m Kirsty Hodgman, a trusted partner with Utility Warehouse. I work with homeowners and residents like you to help simplify your bills and potentially save money – without the hassle. Whether it’s energy, broadband, mobile, or insurance, I can offer you a unique […]
Leasehold Reform: What’s Changing?

Big changes are coming to the leasehold system in England and Wales, and if you’re a leaseholder, resident, or part of a Resident Management Company (RMC) or RTM, it’s time to get familiar with what’s happening. At Levels Property Management, we’re staying ahead of the curve to ensure our clients and residents are fully informed, properly […]
Fire Safety

Fire safety is extremely important, especially in communal buildings. Whether you are an owner occupier or a tenant, everyone has a part to play in contributing to a safe and healthy living environment. Please take a moment to read our handy guide.