The Exchange Handover
We have recently taken over the management of your development. Look out for updates during the coming weeks as we obtain handover information.
The MyLevels App
MyLevels is available anywhere, 24/7! You can already access the MyLevels Portal through your browser, but did you know you can also install it directly to your phone as an app? Simply open your browser on your smartphone or tablet and navigate to mylevels.app. Look for your browser’s ‘Share’ menu or options, and simply tap […]
Lift Repairs Project
Initial Communication: 22nd August 2025 As you may be aware, the lift at 35 Woodseer Street is currently out of order. Since our recent appointment as Managing Agent, we have engaged several contractors to investigate the issue and provide proposals and costings to restore the lift to full working order. Initial assessments indicate that substantial […]
Owning a Leasehold Property
Owning a Leasehold Property: What You Need to Know If you’ve recently purchased or are considering purchasing a leasehold property, you may be wondering what exactly this means. Leasehold ownership is common in flats and apartments, especially in the UK, and comes with unique responsibilities, rights, and terms that differ from owning a freehold property. […]
Are Your Contact Details Up-to-Date?
It’s really important that, as your managing agent, we hold up-to-date information about you to help us manage your building safely, legally, and effectively. Having the correct contact details means we can keep you informed about things like maintenance work, building updates, and any urgent issues. This is especially crucial in high-rise buildings, where safety […]
Shared Responsibilities
As your managing agent, we have a clear set of responsibilities that have been agreed between ourselves and your residential directors or freeholder. Our Responsibilities (Communal Areas) As a property owner, it is vital that you also understand your responsibilities. Your lease document is essentially the ‘rulebook’ for your property and your building. It is […]
Your Property Manager: Adele Berry
Your dedicated Property Manager is Adele Berry. If you wish to report a maintenance issue, the most efficient way to do this is right here in your leaseholder portal. If you have a query relating to your service charge account, please visit our Accounts Query page. Standard operating hours are Monday – Friday, 9am-5pm, excluding […]
Fire Action Notice
In the event of a fire, it is usually safest to stay in your flat unless a fire is directly affecting you. This building has been designed with fire protection measures to contain a fire within the flat where it started. The walls, floors, and doors can resist fire and smoke for a significant period, […]
Communal Area Safety
To ensure the safety and well-being of all residents, it is imperative that personal belongings are not left unattended in communal areas. Adherence to this policy is crucial for several key reasons: We kindly request that all residents ensure their personal possessions are kept within their designated dwellings. Regular checks will be conducted, and any […]
Restricted Access
Within residential apartment buildings, certain areas are designated as off-limits to residents for a variety of critical reasons. Adherence to these restrictions is paramount for maintaining safety, security, operational efficiency, and the overall well-being of all occupants. This is a general list and not all areas may be present in your building. Key Restricted Areas […]